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  1. Desk-Net Support
  2. User Guide

User Guide

Stories & Events

  • Story List
  • The Topics Feature
  • Delete and restore entries
  • The Status Levels in Desk-Net
  • Add a Standing Feature or Series
  • Undated Stories and how to manage them
See all 8 articles

Tasks

  • View Tasks on the "Tasks" Page
  • Confirm or Reject an Editorial Assignment
  • Enter or Upload Text, Pictures and Other Files to Desk-Net
  • Mark a Task as Received, Edited or Approved
  • Working with the Done Feature

Settings

  • Find Stories Related Only to My Group
  • Filter the Story Lists (E.G. Display Stories with Pictures Only)
  • Create, Use and Update Saved Views
  • Display All or Just a Few Platforms per Story
  • Adjust What You See on the Dashboard Page
  • Set the Suitable Time Zone
See all 11 articles

Additional Features

  • Install Desk-Net on Your Smartphone
  • Export Lists into an XLS File
  • The Availability Statistics
  • Import Emails into Desk-Net
  • Commands for the Fast Entry Feature

Troubleshooting

  • I Cannot Log In! What to Do?
  • Find Stories That Have Disappeared
  • Find Platforms That Have Disappeared
  • Desk-Net Is Down
  • The Confirmation Links in the Emails for My Assignments Don't Work
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