2. Statuses – Desk-Net Support

The different stages of story planning are primarily represented by two statuses: the Story Status and the platform-specific Publication Status.

Both statuses can be easily customized or deactivated completely if needed.

As a Desk-Net user with administrator rights, you can access these settings under "Settings > Statuses."

Story Status:

The Story Status is a status for an entire story (or event), regardless of how many tasks or publication platforms are assigned to the story.

This status can be used to represent a decision-making process, prioritization, a combination of both, or any other workflow that applies to the entire entry.

The Story Status is primarily displayed in two places:

In story planning views as a vertical colored bar.
In the Story Entry Mask, both as a vertical colored bar and as a button.

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Relevant questions you should ask yourself regarding the Story Status:

Should the entire decision-making process be represented in Desk-Net?
Are additional status levels such as "Optional", "Pitch" or "Top Story" needed?

Publication Status:

This platform-specific status can reflect the following internal workflows:

Platform-specific decision-making
Production and publication processes

You can specify exactly which platform a status applies to, allowing you to define platform-specific workflows.

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Examples:

Platform-specific decision process:

For Social, a story that is planned for the website will be given a "Proposal" status before considering whether to use that story for Social and setting the status to "Planned".

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Platform-specific production status:

A story might have already been published online but still awaits publication for a print edition.

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Default Publication Status:

Each platform can have its own default Publication Status. This status is selected by default when adding this platform to a new story. For the platform "Website", for example, this can be "Planned", as stories that are entered for this platform are usually always scheduled for publication. For Social Media or Newsletters, for example, it may be "Proposal" because stories for these platforms go through a different decision-making process.

The default Publication Status for a platform can be set in the "Settings > Platforms" menu accessible to administrators.

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Special functionality of the "Published" publication status

The publication status "Published" serves as a timestamp. It's very useful if Desk-Net is connected to an external system that returns the exact publishing time of a story in real time. However, ff you want to set the "Published" status manually, we recommend that you disable the default Desk-Net "Published" status and instead create a personalized status. This custom status will not have this timestamp functionality which will help avoiding errors.

Disable the Story Status or Publication Status

Individual statuses or the entire status type can be deactivated if they are not required. Deactivated statuses remain in the system and are not removed from existing stories and events. However, they are no longer available when entering new stories or events. The Publication status "No status" cannot be deactivated and is the fall-back solution, if no other status is defined.