Overview Detailed Setup Guide

Welcome to Desk-Net!

This detailed setup guide will take you step-by-step through all settings you can configure as an administrator in a Desk-Net account and help you set up the account according to your needs.

In the following 9 articles you will find clear explanations and useful links to the available settings.

To get familiar with the basic features of Desk-Net, it is sufficient for a test phase to create only the platforms and add the first users. A quick setup guide can be found at here.

• 1. Platforms
• 2. Statuses
• 3. Tasks
• 4. Custom fields
• 5. Groups
• 6. Users
• 7. Shifts
• 8. Topics
• 9. Additional Settings

If you do not yet have a Desk-Net account, you can create an account under the following link and start a 30-day test phase:

Create a Desk-Net account

Would you like to integrate Desk-Net into your system landscape and establish connections with other systems? Detailed information about integration options can be found here: Integrations.

If you have any questions or problems, please do not hesitate to contact us at support@desk-net.com