Custom Fields (beta version)

With this feature you define your own fields and make them available to users on the story input screen.

• Why a beta version?
• How do I create such a field?
• Where do these fields appear?
• What are the functions around these fields?

Why a beta version?

The version currently available has been extensively tested and meets our usual standards for functionality and freedom from bugs.

However, the range of functions is currently still limited. Story and search result lists cannot yet be filtered by these fields. Also, there is no sorting option by these fields and the fields are not included in search results.

We have not yet implemented these functions, because in the course of 2021 the entire user interface will be comprehensively revised and placed on a new technical basis.

It would not make sense to implement the functions on pages that will cease to exist shortly thereafter.

How do I create such a field?

To create such a field you must have admin rights.

Currently, the fields are active in all existing Desk-Net accounts. If you have created your account after February 16, 2021, please contact our support at support@desk-net.com so that we can activate the fields for you.

The page Custom Fields is available here.

On that page you can create a field via the usual dialog.

If you have entered more than one field, you can change the order by drag & drop.

What types of fields are available?

Initially there are three types available:

• Text
  A simple text input field for both short and longer texts.
  URLs are recognized and linked as such, topics (e.g. #elections2021) as well.
  
  
• Single selection
  Create a list in the admin area (e.g. January, February, March, etc.). Users can then select one entry, but not multiple.
  
  
• Multiple selection
  Analogous to single selection, you can create a list of entries from which users can select multiple entries.

Do you need other field types? Please comment on this page below.

Where do these fields appear?

Initially, the fields appear in three places:

• In the input mask (top right).
• In the notification emails
• In the calendar files that Desk-Net sends with the notification emails.

As part of the Desk-Net user interface redesign mentioned above, we will make the information available in other places as well.

What kind of functions are there around these fields?

In addition to displaying the data it is also included in the ftp exports. Later we will provide API calls as well (please contact us at support@desk-net.com if you need this sooner).